Users & Context

People, roles, goals, and real-world context

Channels

Web · Mobile · Voice · Chat

UX Orchestration & Insight Layer

Routes, personalizes, and coordinates AI experiences

AI Models

LLM · Vision · Voice · Code

AI Agents & Actions

Calling · Texting · Automation · Suggested Actions

Unified Data Layer

Context, history, behavior, and signals across workflows

Context

• History
• Behavior
• Signals

Systems & APIs

CRM · ERP · Data Platforms · Communication Tools

Real-World Actions & Decisions

Automated outcomes and intelligent next best actions

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